Medical Health Gateway


My Hakeem is an online platform that allows patients to access their health information, manage appointments, and connect with healthcare providers in Jordan. The platform provides a range of services, including telemedicine consultations, prescription refills, and online medical records.

Key Features:

  1. Telemedicine Consultations: My Hakeem offers virtual consultations with licensed healthcare providers, allowing patients to receive medical advice and treatment from the comfort of their own homes.
  2. Appointment Management: Patients can schedule and manage appointments with healthcare providers through the platform, reducing wait times and improving access to care.
  3. Medical Records: My Hakeem allows patients to access their medical records online, including lab results, prescriptions, and imaging reports. This helps patients stay informed about their health and share important information with healthcare providers.
  4. Prescription Refills: Patients can request prescription refills through the platform, making it easier to manage chronic conditions and ensure that they have the medications they need.
  5. Health Tracking: My Hakeem allows patients to track their health metrics, such as blood pressure and blood sugar levels, and share this information with their healthcare providers.
  6. Health Education: My Hakeem provides access to a range of health education resources, including articles and videos on a variety of health topics.

My Hakeem is a comprehensive healthcare platform that helps patients manage their health and connect with healthcare providers in Jordan. Its range of tools and services makes it easier for patients to access care and stay informed about their health.


Do you only need the accounting module? Our accounting module is as secure as where Americans keep their gold! - In addition, it is super easy to learn and use, regardless of whether you are an accounting professional or a beginner. You will find all the usual functions such as automatic accounting, charts of accounts and reports, in addition you will certainly appreciate some smart functions such as copying verification, importing and exporting to Excel and not least our appreciated mini ledger! Yes, it's completely free! No time limit, and no limit on the number of verifications.

Major Challenge

User adoption and change management: Encouraging users to adopt the CRM system and embrace new processes and tools was challenging. Resistance to change, lack of training, and complex user interfaces can hinder user adoption, which may ultimately result in underutilization of the CRM system and reduced effectiveness in managing customer relationships.


To address this challenge, organizations have prioritized change management efforts, including clear communication, training programs, and user-friendly interfaces. Involving key stakeholders early in the CRM development process, addressing concerns, and demonstrating the benefits of the CRM system helped in gaining user buy-in and driving successful user adoption.

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